SalesPop Auto Capture Not Working?
Troubleshoot why Auto Capture isn't working
SalesPop Support
Last Update 2 jaar geleden
In order to use the Auto Capture feature, your form needs to meet the following requirements
Requirements
To use Auto Capture feature to capture your new form submissions, your form needs to meet to following requirements:
- The URL you enter must contain a form on the page. If there is no form, nothing will be captured and you Conversion Notification won’t show.
- The form cannot be in an <iframe>.
- The form must be wrapped in html <form> tags.
- The form needs to have a CTA that is a button, i.e:
- Non-standard form CTAs such as stylised anchor and div tags are not supported
- The submit button of your form must be inside the html <form> tags.
- The form must contain an email field. This email field needs to have a name attribute that includes “email”. This means that in the code of the form field, the name attribute should be specified as e.g. “name=email”. What is a name attribute?
- SalesPop uses the Pixel to capture data from forms. Please make sure to install the Pixel on each page you wish to use Auto Capture on. If you wish to capture forms on a different domain than the one you are showing your Nudges on, make sure to install your Pixel on this domain as well.
Extra: If you wish to capture the name of the person who submits the form, your name field should have a name attribute that includes “name”. This means that in the code of the form field, the name attribute should be specified as e.g. “name=name” or “name=FullName”. What is a name attribute?
Alternative Method
You can also capture data for your Conversions notification using our other Integration methods